Effective Date: August 13, 2026

Grace Pointe Church (“Grace Pointe,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through GracePointeStCloud.com (the “Website”), through online forms and services operated on our behalf, and through related digital communications.

This Privacy Policy applies to personal information that Grace Pointe controls. Some features of the Website direct you to third-party websites or services, including Church Center and Planning Center. Those providers may collect and process information under their own privacy policies in addition to processing information on our behalf.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

• Complete a connect card or request information
• Submit a prayer request
• Ask about baptism, church membership, child dedication, life groups, serving, or other ministries
• Register yourself or a family member for an event, class, group, camp, or ministry activity
• Volunteer or express interest in serving
• Create or update a Church Center account
• Make a donation or other payment
• Contact us by email, telephone, text message, or an online form
• Subscribe to church communications

The information collected may include:

• Your name
• Email address
• Telephone number
• Mailing address
• Household or family relationships
• Date of birth or age
• Church attendance or participation information
• Ministry interests and volunteer availability
• Event registration information
• Communication preferences
• Prayer requests, spiritual questions, or information concerning pastoral care
• Information about baptism, church membership, child dedication, or other steps in your faith journey
• Information reasonably necessary for children’s ministry, student ministry, event registration, check-in, accessibility, health, allergy, or safety purposes
• Donation amounts, dates, fund designations, and giving history
• Any other information you choose to provide

Please provide only the information reasonably necessary for your request. Website forms and ordinary email are not appropriate for emergencies. Call 911 when immediate assistance is needed.

Donations and Payments

Online donations and event payments may be processed through Church Center, Planning Center, and their payment-processing providers.

Grace Pointe may receive information such as your name, contact information, donation or payment amount, transaction date, fund designation, payment status, and limited payment-method information. Full credit-card or bank-account credentials are handled by the applicable payment processor rather than being stored directly on GracePointeStCloud.com.

Financial records may be retained as necessary for receipts, contribution statements, accounting, auditing, fraud prevention, legal compliance, and tax-reporting purposes.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed
• Links selected
• Date and time of access
• Referring website
• Approximate geographic area derived from an IP address
• Cookie identifiers and similar technical information
• Information about how visitors use and navigate the Website

This information may be collected through server logs, cookies, analytics technologies, security tools, and third-party content embedded in the Website.

2. How We Use Information

We may use personal information to:

• Respond to questions and requests
• Provide pastoral care and prayer support
• Communicate about worship services, ministries, groups, classes, and events
• Help individuals take appropriate next steps in their faith journey
• Process registrations, donations, payments, and contribution statements
• Maintain church membership, attendance, volunteer, and ministry records
• Coordinate volunteers and ministry teams
• Provide children’s and student ministry services safely
• Communicate schedule changes, reminders, emergency notices, and other church information
• Improve the Website, Church Center experience, communications, and ministries
• Understand Website usage and troubleshoot technical problems
• Protect the security of our systems, facilities, staff, volunteers, members, children, and visitors
• Detect or prevent fraud, misuse, or unlawful activity
• Fulfill legal, accounting, safeguarding, and reporting obligations
• Carry out other purposes disclosed when information is collected or authorized by you

We do not use prayer requests, pastoral-care information, religious information, children’s information, or donor information to create advertising profiles.

3. Prayer Requests and Pastoral Information

Prayer requests and spiritual or pastoral information may be sensitive. We seek to handle such information respectfully and limit access to staff members, elders, ministry leaders, prayer-team members, or other individuals who reasonably need the information to respond to your request.

Please indicate when a prayer request should be treated as private or should not be distributed to a broader prayer group.

Although we seek to respect confidentiality, we cannot promise absolute confidentiality. Information may be disclosed when reasonably necessary to protect someone from harm, respond to suspected abuse or neglect, comply with legal reporting obligations, obtain emergency assistance, or comply with applicable law.

4. Cookies and Similar Technologies

The Website uses cookies and similar technologies. Cookies are small files placed on a browser or device to support Website functions and remember certain preferences.

Cookies used on or through the Website may include:

• Necessary cookies: Support security, Website operation, and cookie-consent preferences.
• Functional cookies: Enable features such as embedded content, language preferences, maps, or media players.
• Performance and analytics cookies: Help us understand Website traffic, page usage, and technical performance.
• Third-party cookies: May be placed by embedded video, audio, mapping, social-media, or other service providers.

Some third-party providers may use cookies or similar technologies according to their own privacy policies. Grace Pointe does not control how those providers use information collected directly through their services.

You may manage nonessential cookies through the Website’s cookie settings when available. You may also restrict or delete cookies through your browser settings. Disabling cookies may prevent certain Website features from functioning properly.

Grace Pointe does not sell personal information or use Website information to provide paid, targeted advertising to third parties.

5. Email and Text Communications

When you provide an email address or mobile telephone number, you may receive communications related to your request, church participation, registrations, ministry opportunities, donations, or other Grace Pointe activities.

You may unsubscribe from nonessential emails by using the unsubscribe instructions included in the message or by contacting us.

When you consent to receive text messages:

• Message frequency may vary.
• Message and data rates may apply.
• You may reply STOP to opt out.
• You may reply HELP for assistance.

Mobile telephone numbers, text-message opt-in information, and consent records will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. This does not prohibit disclosure to service providers that help us deliver messages or as otherwise required by law.

Opting out of promotional or general ministry communications will not necessarily prevent us from sending transaction confirmations, contribution receipts, registration information, safety notices, or other communications reasonably necessary to provide a service you requested.

6. How We Share Information

We may disclose information in the following circumstances.

Church Staff, Elders, and Ministry Workers

Information may be shared with Grace Pointe staff members, elders, ministry leaders, volunteers, or authorized representatives who reasonably need it to provide ministry services, respond to requests, coordinate activities, maintain records, or protect health and safety.

Individuals given access to personal information are expected to use it only for authorized church purposes and to handle it appropriately.

Service Providers

We may use service providers to support:

• Website hosting and maintenance
• Church management and Church Center services
• Online forms and registrations
• Donation and payment processing
• Email and text-message delivery
• Website security
• Data storage and backup
• Analytics and performance measurement
• Audio, video, maps, and other embedded content
• Accounting, legal, or professional services

These providers may receive information only as reasonably necessary to perform services for us, subject to their agreements and privacy practices.

Legal, Safety, and Security Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, legal process, or a valid governmental request
• Satisfy mandatory reporting obligations
• Protect a child or vulnerable person
• Prevent or respond to suspected abuse, neglect, fraud, violence, or other wrongdoing
• Protect the rights, property, safety, or security of Grace Pointe or another person
• Investigate misuse of our systems or services
• Establish, exercise, or defend legal claims

Organizational Changes

If Grace Pointe undergoes a reorganization, merger, consolidation, dissolution, or transfer of ministry operations, relevant records may be transferred to a successor organization that agrees to handle the information consistently with applicable law and the purposes described in this policy.

With Your Permission

We may disclose information for another purpose when you direct us or provide permission.

7. Information We Do Not Sell

Grace Pointe does not sell or rent personal information.

We do not disclose personal information to third parties for their own direct-marketing purposes. We do not sell donor lists, giving records, prayer requests, ministry information, or children’s information.

Donor names and donation amounts are not ordinarily disclosed publicly without permission, except when disclosure is required by law or reasonably necessary for authorized financial administration.

8. Third-Party Websites and Services

The Website may contain links to or embedded content from services that Grace Pointe does not operate. These may include, for example:

• Church Center and Planning Center
• Payment-processing providers
• YouTube
• Podbean and podcast services
• Google Maps
• Social-media platforms
• Event, camp, resource, or merchandise websites

When you interact with a third-party service, that provider may independently collect information from you. Its privacy policy and terms govern its collection and use of that information.

Grace Pointe is not responsible for the privacy, security, content, or availability of third-party websites and services. We encourage you to review their privacy policies before providing information.

9. Children’s Privacy

The Website is intended for a general audience and is not designed for children under 13 to use independently.

Grace Pointe may collect information about children or students when a parent or legal guardian:

• Registers a child for a ministry, event, class, camp, or activity
• Provides information needed for check-in, attendance, communication, health, allergy, accessibility, or safety purposes
• Creates or manages a household profile
• Otherwise authorizes Grace Pointe to maintain the information

Parents and guardians should submit information on behalf of children under 13. We do not knowingly request personal information directly from a child under 13 without appropriate parental or guardian involvement.

A parent or guardian who believes that a child’s information was provided without proper authorization may contact us to request that we review, correct, or delete the information, subject to applicable legal, safety, and recordkeeping requirements.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legitimate ministry, administrative, historical, accounting, tax, legal, safety, and safeguarding purposes.

Retention periods may vary according to the type of record. For example:

• General inquiries may be deleted after they are resolved.
• Communication preferences may be retained to honor opt-out requests.
• Donation and payment records may be retained for accounting, tax, and auditing purposes.
• Membership, baptism, volunteer, attendance, or ministry records may be retained as part of the church’s administrative or historical records.
• Safety, incident, and safeguarding records may be retained when appropriate to protect individuals and the church.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

11. Information Security

Grace Pointe uses reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

These safeguards may include access limitations, passwords, secure third-party platforms, software updates, backups, and staff or volunteer confidentiality practices.

No website, transmission method, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk and should avoid submitting unnecessary highly sensitive information through ordinary email or public-facing forms.

12. Your Choices and Requests

Depending on the circumstances and applicable law, you may ask us to:

• Confirm whether we maintain personal information about you
• Provide access to information you have submitted
• Correct inaccurate or incomplete information
• Update your communication preferences
• Withdraw consent for optional communications
• Delete information that is no longer needed
• Explain how information has been used or disclosed

You may also update certain profile and communication information directly through Church Center.

We may need to verify your identity before completing a request. We may deny or limit a request when information must be retained for legal, tax, accounting, safety, safeguarding, dispute-resolution, church-governance, or legitimate recordkeeping purposes.

Requests involving information maintained independently by a third-party provider may need to be submitted directly to that provider.

13. International Visitors

Grace Pointe is located in Florida, United States. Information submitted through the Website or related services may be transferred to, stored in, and processed in the United States.

Visitors outside the United States acknowledge that privacy and data-protection laws in the United States may differ from those in their country. Where applicable law provides additional privacy rights, Grace Pointe will consider properly submitted requests in accordance with that law.

14. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our ministries, technology, service providers, Website features, or legal obligations.

The revised policy will be posted on the Website with an updated effective date. Material changes may also be communicated through another reasonable method when appropriate.

Your continued use of the Website after a revised policy becomes effective constitutes acknowledgment of the revised policy.

15. Contact Us

Questions, concerns, or privacy requests may be directed to:

Grace Pointe Church
Attn: Privacy Request
29 East 13th Street
Saint Cloud, Florida 34769

Email: info@gracepointestcloud.com
Telephone: (407) 426-4946